Online Purchases & Returns :
Gift Card Policy: All gift card sales are final
Personally identifiable information: Personally identifiable information ("pii") is information that identifies you or could reasonably be used to identify you personally (such as your real name, address, phone number or email address). For example, when you create an account with us, your account information is stored on this Site’s server. We may also ask you to provide us with certain pii in connection with the use of the Site, in connection with the services provided by our customer service department, in connection with a brick and mortar transaction (except where prohibited by law) or in connection with an off-line promotion or sweepstakes. For example, we may ask you to provide certain pii when you register with us, place an order on the Site, choose to sign up for an email newsletter, or participate in a promotional event. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. This information also may be used to contact you about sales, special offers and new website features, unless you have opted not to receive promotional communications in connection with this Site. We may also ask you to provide us with demographic information, information regarding your interests or similar information. Providing us with information about yourself is voluntary, and you can always choose not to provide certain information, but then you may not be able to take advantage of or participate in some of the Site’s features. We do not collect pii through third party advertisements on our Site and the pii we collect is not sold to third parties.
Use of Web Beacons: Our web pages or e-mail messages may contain a small graphic image called a web beacon, which is sometimes also called a "clear gif", that allows us to monitor and collect certain limited information about our users, such as the type of browser requesting the web beacon, the IP address of the computer that the web beacon is sent to and the time the web beacon was viewed. Web beacons can be very small or invisible to the user, but, in general, any electronic image viewed as part of a web page or e-mail, including HTML based content, can act as a web beacon. We may use web beacons to count visitors to our web pages or to monitor how our users navigate our Site, and we may include web beacons in e-mail messages in order to count how many messages we sent were actually opened or acted upon. We use web beacons to compile aggregate statistics about our Site and our marketing campaigns.
Use of IP Addresses: An IP address is a number that is assigned to your computer or network when you are linked to the internet. When you request pages from this Site, our servers log your IP address. We may use IP address for a number of purposes, such as system administration, to report aggregate information to our business partners or to audit the use of the Site. We may associate your IP address with the pii you provide.
Opting out of the use of tracking mechanisms that retain pii.
We do not knowingly sell or ship any items ordered through this Site directly to anyone who we know to be under the age of 13, nor do we collect any pii from anyone who we know to be under the age of 13. If you are under the age of 18, you should use this Site only with the involvement of a parent or guardian and should not submit any pii to us. If we discover that a person under the age of 13 has provided Company with pii, Company will use commercially reasonable efforts to delete such person's pii from its system.
Third Parties Providing Services On Our Behalf: We may engage third parties to perform services in connection with the operation of our business. Examples of these services include: (a) payment processing and authorization, (b) fraud protection and credit risk reduction, (c) product customization, (d) order fulfillment, (e) shipping, (f) marketing and promotional material distribution, (g) Site evaluation, (h) data collection, storage, management, analysis and, where applicable, cleansing, and (i) any other services designed to assist us in maximizing our business potential. These third parties may have access to this Site's user information, including pii, to the extent it is needed to perform their duties and functions.
Company's Security: We may release information about our users, including pii, when legally required to do so, at the request of governmental authorities conducting an investigation, or to verify or enforce compliance with the policies governing our Site and applicable laws. We may also disclose such user information whenever we believe disclosure is necessary to protect the rights, property or safety of Company or any of our respective affiliates, business partners, customers or others.
Aggregate Information: We may disclose non-identifying, aggregated user statistics to third parties for a variety of purposes, including describing our services to prospective partners and other third parties. Examples of such non-personal information include the number of users who visited this Site during a specific time period or purchased a specific product through this Site.
Promotions: If you choose to enter a contest, sweepstakes or promotion, your pii may be disclosed to third parties in connection with such promotion, including without limitation for purposes of posting your entry with attribution or otherwise as permitted in the official rules for the promotion in question, fulfilling your prize or including your name on a winners list. Also, by entering a promotion, we may require you to consent to the use of your pii or other information, such as name, voice or likeness, in advertising, promotional and marketing materials. In addition, we may offer certain promotional content, such as a sweepstakes, sponsored by or co-branded with a third party, who may obtain the pii that you submit.
We use a security protocol that is common in the industry for encrypting sensitive information and personal information that we collect. If you place an order through this Site, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. If you wish to cancel a password, or if you become aware of any loss, theft or unauthorized use of a password, please contact our customer service department by email at email@example.com.
In consideration for your use of the Site's community features and functionality, you agree to (i) comply with the "community guidelines" set forth below. Users who violate the community guidelines, may, at Company's sole discretion, be permanently banned from using the Site.
Entering any community feature will constitute acceptance of the community guidelines. If you do not agree to abide by the community guidelines, please do not enter any community features.
• Participate in any part of the Site if you are under the age of 18.
• Impersonate other users.
• Advertise or promote other companies or URLs.
• Include advertising in communications.
• Include advanced fonts, JAVA, tables, HTML, or other programming codes or commands in messages.
• Collect or harvest the information of any user or otherwise access the Site using automated means (including but not limited to harvesting bots, robots, spiders or scrapers).
You agree to indemnify Company for any and all third party claims, damages, losses, and causes of action arising as a result of your posting or uploading any community content to any community feature or submitting any community content to Company, or your failure to comply with the community guidelines. Company does not and cannot review every message posted by users on the Site, and is not responsible for the content of these messages or the views or opinions expressed by the users of the Site. Company reserves the right to, but is not obligated to, delete, move or edit community content, in whole or in part, submitted by you to the Site and/or Company for any reason. In no event does Company assume any obligation to monitor the community features or remove any specific material.
If you are a copyright owner and believe that any community content appearing on the Site or in any community feature has been copied in a way that infringes upon your copyrights, you may submit a notification to Company pursuant to the digital millennium copyright act ("DMCA") by providing the following information in writing (see 17 u.s.c. 512(c)(3) for further detail) to the copyright agent named below:
• A description of the copyrighted work that you claim has been infringed or, if multiple copyrighted works are covered by a single notification, a representative list of such works;
• A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
• A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
1359 N. Wells St., Chicago, IL 60610, ATTN: Legal Dept., Arch Apothecary Inc,
HOW CAN I ACCESS, CORRECT AND UPDATE PERSONAL INFORMATION?
You will have an opportunity to unsubscribe from receiving promotional material from this Site by clicking on an "unsubscribe" hyperlink contained in promotional emails we send you. Additionally you may email us at firstname.lastname@example.org or write to us at Arch Apothecary attn: customer service, 1359 N. Wells St, Chicago, IL 60610. Because customer lists often are prepared well in advance of an offering (sometimes a few months before the offer is made), you may continue to receive some offers after you send us a request not to use your information for specified marketing purposes. Please be aware that we will process your request as quickly as we reasonably can, but it may not be possible to update our systems immediately. We appreciate your patience and understanding in giving us time to carry out your request.
WHAT HAPPENS WHEN I LINK TO OR FROM ANOTHER WEBSITE?
WHAT ABOUT ONLINE SURVEYS?
COLLECTION IN AND TRANSFER TO THE UNITED STATES
This Site is operated in the United States. If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that any information you provide to us will be collected in or transferred to the United States. By using our Site, participating in any of our services and/or providing us with your information, you consent to this transfer.
SHARING PAGES WITH FRIENDS
The Site may offer you the possibility to connect your accounts from third party social media sites, such as Facebook and Twitter, through an application programming interface (API) or other software. By allowing the Site to connect with your accounts on such third party sites, you consent to our accessing the information in those accounts, which information may include pii. You likewise consent to our publishing on the Site any such information or actions you take on such third party sites. Additionally, you understand that by accessing the Site via your social media account, activity you engage in through the Site may be published on the third party site. It is your choice whether to use any such third party sites, and you understand that in some instances such third party sites may request to access and publish information about you or your friends from company
CHOICE OF LAW